Community Health Centre

Health care transforms lives.

Barrier-free health care, offered at our medical clinic and health centre, is an essential part of helping people who have been homeless and/or impoverished reach their full potential.

45%

of individuals experiencing homelessness are facing illness or a medical condition.

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52,000

health encounters were provided last year through the Cool Aid Community Health Centre and health outreach.

long-arrow-left icon The statistic

7,000+

Patients provided with health and dental care

13

Sites visited by mobile health clinics each month

77,000

Prescriptions filled at Cool Aid pharmacy last year

Primary Health Care

The Cool Aid Community Health Centre offers primary care through a successful multi-disciplinary, trauma-informed model. We have expertise in hepatitis C, HIV, opioid agonist therapy, and complex mental health care. Our doctors and nurses are world leaders in hep C and HIV research.

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Community Health Centre

Primary Health Care

Location & Hours

713 Johnson St. Victoria, BC

Monday: 9 a.m.–6 p.m.
Tuesday: 9 a.m.–6 p.m.
Wednesday: 9 a.m.–8 p.m.
Thursday: 9 a.m.–8 p.m.
Friday: 9 a.m.–3 p.m.
Saturday: 10 a.m.–2 p.m.
Sunday & Stat. Holidays: Closed

Fax: 778.698.1219

Pharmacy

Location & Hours

Access Health Centre, 1st Floor
713 Johnson St. Victoria, BC

Monday: 9 a.m.–6 p.m.
Tuesday: 9 a.m.–6 p.m.
Wednesday: 9 a.m.–8 p.m.
Thursday: 9 a.m.–8 p.m.
Friday: 9 a.m.–3 p.m.
Saturday: 10 a.m.–2 p.m.
Sunday & Stat. Holidays: Closed

Fax: 250.385.5933

Dental Services

Location & Hours

Access Health Centre, 2nd Floor
713 Johnson St., Victoria, BC

Monday: Closed
Tuesday–Thursday: 9 a.m.–4 p.m.
Friday: 9 a.m.–3 p.m.
Saturday, Sunday & Stat. Holidays: Closed

Mobile Health Clinic

Health outreach is a critical part of our health services and an important way to reach the thousands of people who face barriers to primary health care in our region. Cool Aid’s two mobile health clinics, powered by TELUS Health, visit several locations in the capital region each week offering primary care, routine testing and contraception, and mental health support.

Research & Nurse-Led Initiatives

Our Community Health Centre stands at the forefront of innovative, nurse-led healthcare models, particularly in the treatment of hepatitis C among substance users. Our groundbreaking approach has garnered international recognition, with the team frequently sharing their expertise globally. Our research and nurse-led work continue to shape best practices in community health.

Pharmacy

In line with Cool Aid Community Health Centre’s goal to reduce the significant barriers that can affect access to health services, our pharmacy provides affordable prescriptions and over-the-counter medications. New patients are welcome.

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Community Health Centre

Primary Health Care

Location & Hours

713 Johnson St. Victoria, BC

Monday: 9 a.m.–6 p.m.
Tuesday: 9 a.m.–6 p.m.
Wednesday: 9 a.m.–8 p.m.
Thursday: 9 a.m.–8 p.m.
Friday: 9 a.m.–3 p.m.
Saturday: 10 a.m.–2 p.m.
Sunday & Stat. Holidays: Closed

Fax: 778.698.1219

Pharmacy

Location & Hours

Access Health Centre, 1st Floor
713 Johnson St. Victoria, BC

Monday: 9 a.m.–6 p.m.
Tuesday: 9 a.m.–6 p.m.
Wednesday: 9 a.m.–8 p.m.
Thursday: 9 a.m.–8 p.m.
Friday: 9 a.m.–3 p.m.
Saturday: 10 a.m.–2 p.m.
Sunday & Stat. Holidays: Closed

Fax: 250.385.5933

Dental Services

Location & Hours

Access Health Centre, 2nd Floor
713 Johnson St., Victoria, BC

Monday: Closed
Tuesday–Thursday: 9 a.m.–4 p.m.
Friday: 9 a.m.–3 p.m.
Saturday, Sunday & Stat. Holidays: Closed

Counselling

Cool Aid’s counselling service provides compassionate, confidential, and professional counselling to adults facing mental health and/or substance use concerns or related challenges. Referrals to counselling can be made through Cool Aid’s Community Health Centre or the Island Health CARES Clinic.

Health Directory
Close Sidebar

Community Health Centre

Primary Health Care

Location & Hours

713 Johnson St. Victoria, BC

Monday: 9 a.m.–6 p.m.
Tuesday: 9 a.m.–6 p.m.
Wednesday: 9 a.m.–8 p.m.
Thursday: 9 a.m.–8 p.m.
Friday: 9 a.m.–3 p.m.
Saturday: 10 a.m.–2 p.m.
Sunday & Stat. Holidays: Closed

Fax: 778.698.1219

Pharmacy

Location & Hours

Access Health Centre, 1st Floor
713 Johnson St. Victoria, BC

Monday: 9 a.m.–6 p.m.
Tuesday: 9 a.m.–6 p.m.
Wednesday: 9 a.m.–8 p.m.
Thursday: 9 a.m.–8 p.m.
Friday: 9 a.m.–3 p.m.
Saturday: 10 a.m.–2 p.m.
Sunday & Stat. Holidays: Closed

Fax: 250.385.5933

Dental Services

Location & Hours

Access Health Centre, 2nd Floor
713 Johnson St., Victoria, BC

Monday: Closed
Tuesday–Thursday: 9 a.m.–4 p.m.
Friday: 9 a.m.–3 p.m.
Saturday, Sunday & Stat. Holidays: Closed

Our Health Partners

  • Island Health
  • PHS Community Services Society
  • Our Place Society
  • BC Housing
  • UBC Medical
  • Pacifica Housing
  • University of Victoria
  • The Victoria Native Friendship Centre
  • The Aboriginal Coalition to End Homelessness
  • Umbrella
  • Peers Victoria Resources Society

Learn about Cool Aid’s health research.

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