Compassionate Care at Cool Aid Dental

Since the launch of the Canadian Dental Care Plan (CDCP) in 2023, we’re often asked why Cool Aid still needs outside funding for our dental clinic. We asked clinic manager Kathleen Quast, to explain.

“We are extremely grateful for the plan, but it isn’t always a perfect fit for our patients,” Kathleen shares. “For starters, to qualify for the plan, people have to file their taxes every year, and on time. That is not always easy for the people we see.”

She also explains that most of our patients have experienced medical and other trauma, requiring extra care and time each appointment. “And because we see urgent walk-ins in addition to our booked patients, we are busier than most practices,” Kathleen points out.

And finally, the plan does not always cover the level of care needed by Cool Aid’s patients. “As an example, the federal plan covers one hygiene appointment a year and many people we see need up to four,” Kathleen says.